Terms and Conditions
These terms and conditions form the basis of the contract between the client, (“you, your”) which includes the first-named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is transferred, and Kim Richardson (“we”,“our”,“us”), trading as Beyond Fitness.
Introduction
These booking terms and conditions (“Terms”) are applicable to all bookings made with our fitness retreat business based in the UK. By making a booking, you acknowledge that you have read, understood, and agreed to these Terms. It is important to review these Terms carefully before making a booking.
Bookings
2.1. To make a booking with Beyond Fitness, you must be at least 18 years old or accompanied by an adult who will be responsible for your participation during the entire retreat.
2.2. Bookings can be made through our website or by contacting us directly.
2.3. A 20% non-refundable deposit, as specified on our website, is required to secure your booking. The remaining balance must be paid no later than 30 days prior to the start date of the retreat.
2.4. The Company reserves the right to decline any booking and shall not be obligated to provide any reason for such decline.
Pricing and Payment
3.1. All prices listed on our website or social media channels are in British Pounds (GBP) and include applicable taxes unless otherwise stated.
3.2. Payments can be made online through our secure payment gateway. Accepted payment methods include major credit cards, debit cards, and bank transfers.
3.3. Any additional costs incurred during the retreat, such as optional activities or services not included in the package, are your responsibility and must be settled directly with the respective vendor.
Cancellations and Refunds
4.1. If you wish to cancel your booking, written notice must be sent to Beyond Fitness via email or registered mail. The date of receipt of the cancellation notice will determine the applicable cancellation charges.
4.2. The following cancellation charges apply:
- Cancellations made 31 days or more prior to the retreat start date: the non-refundable 20% deposit will be taken by Beyond Fitness and any further payments towards the final balance will be refunded.
- Cancellations made less than 30 days prior to the retreat start date: no refund will be provided.
4.3. In the event that Beyond Fitness cancels the retreat for any reason, you will be entitled to a full refund of any payments made to Beyond Fitness.
Amendments and Changes
5.1. If you wish to make changes to your booking, such as a change in dates, this will be subject to availability and may incur additional fees.
5.2. Beyond Fitness reserves the right to make changes to the retreat itinerary, accommodation, or any other aspect of the package in the event of unforeseen circumstances. In such cases, reasonable efforts will be made to provide suitable alternatives or arrangements.
Insurance
6.1. It is strongly recommended that you have comprehensive travel insurance that covers cancellation, medical expenses, personal belongings, and any activities or services undertaken during the retreat.
6.2. Beyond Fitness shall not be liable for any loss, damage, injury, or delay incurred during the retreat, and you accept full responsibility for your own actions and participation.
Health and Fitness
7.1. Participation in our fitness retreats requires a reasonable level of physical fitness and good health. It is your responsibility to ensure that you are medically fit to participate.
7.2. If you have any pre-existing medical conditions or concerns, you must inform Beyond Fitness prior to making a booking and check with a medical professional before participating in any activities. Beyond Fitness reserves the right to refuse your participation if, in its reasonable opinion, it would be detrimental to your health and safety or that of others.
Liability
8.1. Beyond Fitness shall not be liable for any loss, injury, damage, delay, or expenses arising from any cause beyond its control, including but not limited to acts of God, natural disasters, acts of terrorism, or transportation disruptions.
8.2. To the fullest extent permitted by law, Beyond Fitness shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with your participation in the retreat.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England, Scotland and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts of England, Scotland and Wales.
Payment Instalments
10.1. If you wish to pay for your retreat in instalments, you may request a payment plan from Beyond Fitness.
10.2. The payment plan must be agreed upon in writing and is subject to Beyond Fitness’ approval.
10.3. An initial deposit of 20%, as specified on our website or communicated by our customer service team, is required to secure your booking.
10.4. The remaining balance will be divided into equal instalments, the number of which will be agreed upon in the payment plan.
10.5. Each instalment must be paid by the agreed-upon due date as indicated in the payment plan.
10.6. Failure to make any instalment payment by the due date may result in the cancellation of your booking, without refund or recourse.
10.7. If the booking is cancelled due to non-payment of instalments, Beyond Fitness reserves the right to charge a cancellation fee as specified in Section 4 (Cancellations and Refunds).
10.8. Any outstanding balance must be paid in full no later than [number of days] prior to the start date of the retreat.
10.9. Beyond Fitness reserves the right to decline instalment payment plans for certain retreat packages or in specific circumstances, and shall not be obligated to provide any reason for such decline.
Use of Photographs and Marketing Material
11.1. Beyond Fitness may capture photographs, videos, or other media recordings during the retreat for promotional purposes, including but not limited to marketing materials, social media, website content, and advertising campaigns.
11.2. By participating in the retreat, you grant Beyond Fitness and its representatives the right to use, reproduce, and distribute any photographs, videos, or other media recordings taken during the retreat, without compensation or further approval.
11.3. You agree that Beyond Fitness is the sole owner of all copyright and other intellectual property rights in such materials, and you waive any rights, claims, or interests you may have in relation to such materials.
11.4. Beyond Fitness will make reasonable efforts to ensure that any photographs or media recordings used for promotional purposes do not include any sensitive or personally identifiable information without your explicit consent.
11.5. If you do not wish to be photographed or appear in any promotional material, please notify a representative of Beyond Fitness at the beginning of the retreat so that appropriate measures can be taken to accommodate your request.
11.6. Beyond Fitness shall not be held liable for any use or distribution of photographs, videos, or other media recordings by third parties who may come into possession of such materials unintentionally or unlawfully.
Travel Arrangements
12.1. The price of the retreat package does not include travel arrangements to and from the retreat location unless explicitly stated otherwise.
12.2. It is your responsibility to make and arrange your travel arrangements to the retreat location, including transportation, visas, travel insurance, and any associated costs.
12.3. Beyond Fitness shall not be held liable for any issues or delays related to your travel arrangements, including missed flights, transportation disruptions, or any expenses incurred as a result.
12.4. In the event of a cancellation or delay in your travel arrangements, Beyond Fitness’ cancellation policies outlined in Section 4 (Cancellations and Refunds) shall still apply.
Please carefully consider and plan your travel arrangements to the retreat location, understanding that they are not included in the retreat package price.
Risk of Injury, Medical Conditions, and Illness
13.1. Participation in our fitness retreats involves physical activities, which may carry inherent risks of injury or harm. You acknowledge and accept that there are possible risks associated with participating in fitness activities, including, but not limited to, muscle soreness, sprains, strains, and accidents.
13.2. It is your responsibility to ensure that you are medically fit to participate in our fitness retreats. If you have any pre-existing medical conditions, injuries, allergies, or concerns, you must inform the Company prior to making a booking and consult with your healthcare provider regarding your ability to participate safely.
13.3. Beyond Fitness may ask you to provide medical information, complete a health questionnaire, or provide a medical certificate at its discretion.
13.4. You acknowledge and accept that Beyond Fitness is not responsible for providing any medical care or treatment during the retreat. You are solely responsible for managing and attending to your own medical needs and any associated costs.
13.5. In the event of any medical emergency or illness during the retreat, Beyond Fitness will make reasonable efforts to assist and arrange for appropriate medical care. However, you agree that Beyond Fitness shall not be held liable for any injury, illness, or related expenses incurred during the retreat.
13.6. If you have been unwell, experienced symptoms related to a contagious illness, or been in close contact with someone with a contagious illness within a certain period before the retreat, you must inform the Beyond Fitness. Beyond Fitness reserves the right to deny your participation or request that you provide a negative COVID-19 test result prior to attending the retreat.
Please carefully consider and understand the risks associated with participating in fitness activities during the retreats, and ensure that you are medically fit to partake.
By making a booking, you agree to be bound by these Terms and Conditions. Please ensure that you understand and agree to these Terms before making a booking with Beyond Fitness.